Rokker

“Working with the Rokker team has been great. They really understand business from a human impact perspective as well as a technical one! We particularly enjoyed the respectful and engaging way they worked with our subject-matter-experts, users and stakeholders alike. It felt like they were on our side and part of the team. Rokker’s output from workshopping and interviews helped us to clarify and codify the current internal pains [in HR & Payroll] as well as the gains we are looking to make with the right HRIS technology partner. Their analytical approach, experience and understanding of our business and our people gives us real confidence in their recommendations. Their recommendations were underpinned by a logical approach, an existing view of the vendor landscape as well as rapid insight from targeted market research. We look forward to working with them on other projects.”

“Our Employee Engagement results are up +11pts from last year. We took the vision and mission, key themes, etc and deployed them throughout the year to great success. Really appreciated the great job that you guys did to help organise that initial session.”

“When I joined The Health Lottery as CEO in January 2023, Rokker were already working with us as strategic advisors. They provided invaluable support in the initial weeks and months, both in person and being on the end of the phone when needed. They provided strategic marketing support while we recruited new team members, helping us to access and understand the data-driven insights we needed to reposition and transform the company. I would highly recommend Rokker as a trusted partner to any company in a period of transition, or in need of extra support.”

“Rokker provided us with an excellent objective overview of an overseas market that empowered us to make more informed decisions regarding our European operational strategy.”

“Rokker ran a really positive workshop for us with some really thought-provoking sessions. Facilitated with a steady hand that brought out some brave thinking across the groups in the room across made it one of the best I have been on.”

“The Rokker team navigated our team through some very difficult topics with an impressive degree of trust, empathy, stability and guidance. They are a joy to work with and their authentic approach makes them really accessible. We were absolutely delighted with the outcome of their work with us and the buzz it generates amongst our team.”

“We have relied on [Rokker’s] seasoned expertise and have appreciated their dedication and flexibility in working with us. Our landscape is changing quickly and they were able to adapt seamlessly to meet our changing needs. Their down-to-earth, practical approach and easy going style fit perfectly with the way we want to work. We look forward to ongoing engagement and continued growth, together.”

“The team delivered real clarity around our current Operating Model and what our future state business could look like (as well as the practical options to get there). The team were engaging, fun to work with and brought their own business ownership and growth experience to the table. The deep dive they conducted included our B2B market place (and associated opportunities and headwinds), our products and services, people and processes, sales and marketing as well as a real focus on growth and innovation opportunities. They quickly allayed the usual associated fears when seeking outside Business Design Consultancy and revealed so many elements that we would have found difficult (or even impossible) to achieve internally. The final output has given us a real platform for the next stage in our journey, outlining our options and how they might be achieved. I look forward to engaging with these guys again!”

“To support our patient-first approach we needed to understand the challenges and needs of our patients in more detail. Rokker helped us to develop thorough and extensively detailed key patient personas and map the patient journey. Their work uncovered new insights that have been invaluable in informing improvements to our end-to-end patient experience.”