Optimising a Bonus Engine to enhance competitive edge

Research-1

Our client needed to optimise the interface and usability of their Bonus Engine product to help them maintain a competitive edge in the B2B sports betting platform market.  Process This optimised Bonus Engine project commenced with a thorough Discovery phase, devised to identify industry best practices. For this, we utilised a multifaceted approach to gather… Continue reading Optimising a Bonus Engine to enhance competitive edge

Adding value and identifying opportunity

Adding value and identifying opportunity

Our client, a significant player in the technology and innovation space, needed to understand how an innovation ecosystem added value across the business and what opportunities they were missing. Process Our Discovery phase revealed that value drivers across the business were highly contextual and so no single solution would be appropriate. Four clear themes emerged… Continue reading Adding value and identifying opportunity

Improving onboarding & delivery

Improving onboarding & delivery

Our client were aware that their onboarding and delivery processes were in need of optimisation. Rokker were engaged to review and map their end-to-end services and processes to identify areas for improvement and optimisation, to design appropriate target operating models. Process Over the course of the 20-day project, we conducted senior management team workshops and… Continue reading Improving onboarding & delivery

Identifying blocker trends

Blocker trends

Having gained our insight on their potential to succeed in the US market, our client wanted to further understand any trends that would prevent them achieving their key strategic objectives. Process We had just 3 team days to undertake this piece of research. We followed the PEST framework to evaluate Political, Economic, Socio-cultural and Technological… Continue reading Identifying blocker trends

Optimising sales processes

Optimising sales processes

Rokker were engaged to analyse the clients current sales process to identify opportunities for optimisation. Process We had only 17 team days to complete our analysis which involved examining the client’s data, relevant documents, and workflows to identify potential improvements. Ultimately our goal was to standardise their processes to make them more efficient and scalable.… Continue reading Optimising sales processes

Optimising opportunity through understanding

Optimising opportunity through understanding

Our client had a business concept that they needed validation and direction on to successfully launch a new brand. This involved gaining an in-depth understanding of the potential optimising opportunity and relevant regulations of the global free-to-play market in North America and India. Process We worked with Inside the Pocket in an agile way providing… Continue reading Optimising opportunity through understanding

US Market UX Research

US Market UX Research

Our client required a rapid User Experience (UX research) analysis and benchmarking of their digital gaming product against that of both a gold standard business in their industry and a like-for-like competitor. Process This dynamic project was completed in just 4 team days and comprised of UX and User Interface (UI) analysis and comparison across… Continue reading US Market UX Research